Document delivery
The document delivery service supports staff and students engaged in research and teaching at the University of Sydney by:
- Obtaining items, including books and journal articles, that are not held in our collection
- Obtaining journal articles from a library at another campus of the University
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You need to register before using this service:
To request items:
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Having MyLibrary problems?If your registration or request forms are not appearing in MyLibrary, please contact us. |
Help
Who can use this service?
The Library's document delivery service is designed to support staff and students of the University engaged in research activities. You are eligible to use this service if you are:
- Staff
- a student currently enrolled in a PhD, Masters or Graduate Diploma course
- a final year honours student (please contact your home library for details)
- Distance Education student
- 3rd or 4th Year Student located on placement
- 3rd or 4th Year Student completing a research project
- Student studying a combined undergraduate/postgraduate degree
What can I request?
You may request any published item that is related to your research, studies or employment at the University of Sydney. We will try to obtain multimedia material that is required for teaching and learning purposes. This is however at the discretion of the lending library and many libraries do not loan multimedia material.
Articles may be requested from journals held at other University of Sydney campuses.
Need more information? Please contact your home library
How much may I request?
All requests are subject to Australian Copyright Legislation. Copyright information is available at this page.
How do I find and request a thesis?
This page http://www.library.usyd.edu.au/theses/index.html has information on how to find a thesis. Once you have located the thesis you require and checked for full-text availability, please submit a Document Delivery request form through MyLibrary (choose the Thesis form).
Please note that some theses are not available for purchase or loan.
What is a Home Library?
When you register for Document Delivery, you choose a Home Library to process your requests.
If you request a loan, your Home Library will be your pick-up location, so you may like to think about its proximity to where you live, work or study. It will also be your contact point for help and enquiries about requests you have submitted. Your Home Library usually supplies your journal articles electronically to your University email address. To register your Home Library, login to MyLibrary and click on the link to register.
How do I change my Home Library?
Simply login to MyLibrary, click on the link to register, and choose a different Home Library. Any new requests you submit will now be processed by your new Home Library.
Please note: Any requests you submitted to a previous Home Library will be supplied by that Library - and therefore those items will need to be collected from (and returned to) that Library.
Please contact your home library for further assistance.
How do I fill in a request form?
Please provide as much detail as possible.
Author/Article Author
Enter as Surname, Forename/Initials eg. Smith, John or Smith, J.
Title/Article Title
This field is mandatory in order to submit your request.
If you do not know the title, type unknown.
Appears in journal
This field is mandatory in order to submit your request.
Enter the name of the journal as cited on the article.
If you only have an abbreviated title, enter it in this format:
enter J. Biol. Inorg. Chem. as Journal Biol* Inorg* Chem*
Source of reference
Add this information if you use electronic databases. This information will help us locate or verify the item needed.
Other information
Use this field for any deadlines or special requirements you may have when submitting your request, for example, particular edition required; copy missing in the library; plates to be included; held in intercampus library
Copyright Declaration
Tick the declaration on the request forms, stating that you will comply with the stated Copyright requirements.
Can I get material from other University of Sydney libraries?
Staff and students eligible for Document Delivery can obtain articles from other University of Sydney libraries by using the article request form.
Requests for loans can be placed directly through the library catalogue. More information on requesting here.
Requests for items from Storage can also be placed through the Library catalogue. More information on Storage here.
How quickly will I receive my request?
All requests are processed as quickly as possible, with suppliers chosen for their reliability and speed. To assist the process, please ensure that you have provided accurate and complete details of the items required.
Most articles are received within 3 to 14 working days depending on the source of supply. Books are received within 1 to 3 weeks depending on the location of the supplier.
Do you have an urgent request? Please contact your home library before placing the request.
How will my articles be sent?
The preferred method of sending articles is via Web document delivery. Web document delivery is a method for providing requested articles by posting them on the web, rather than mailing or E-mailing. Your documents can be retrieved from any computer with web access.
You will receive an email with the login details to access your document and you will have 2 weeks or 3 views of the document before it is removed from the server. If articles are unable to be delivered electronically, an alternate delivery method will be arranged by your home library.
If you have difficulty accessing your document, please consult the web delivery help page. If you still can't access your documents, please contact your home library.
Can I get material from other University of Sydney libraries?
Staff and students eligible for Document Delivery can obtain articles from other University of Sydney libraries by using the article request form.
Requests for loans can be placed directly through the library catalogue. More information can be found here. Requests for items from Storage can also be placed through the Library catalogue. More information can be found here.
How do I logon to collect my articles through the Web document delivery system?
You will receive an email notification when you have an article to collect. The email will contain all the information and instructions on how to logon to the Web document delivery system.
I'm having trouble accessing my web documents!
Please consult the web delivery help page. If you still can't access your documents, please contact your home library.
How do I check the progress of my request?
You can check the progress of your request via MyLibrary. If there are any problems with the supply of materials, document delivery Staff will contact you.
Can loans be renewed?
Renewal of document delivery loans is at the discretion of the supplying library, which may also recall the loan at any time (Document delivery staff will contact you if this happens).
Please contact your home library to request a renewal.
Document Delivery loans are subject to overdue late fees. Late fees are $1 a day per item for each day the item is overdue.
Tips for faster document delivery
- Provide an ISSN or ISBN if found in citation;
- Provide complete information;
- Always give the source of your citation;
- Always allow enough time for delivery; and
- Provide a date for when you no longer need the information.
Where do articles and notices get sent to?
Notification of delivery of articles will be sent to your University email address. If you do not want to use your University email address, it is your responsibility to forward your email to an email address that you do access. This can be done at http://mailopts.ucc.usyd.edu.au/mailopts.cgi.
If we receive an item you need to collect, you will be contacted by staff at your home library.
I've heard about DIRECT. Can you tell me about it?
All you need to know about DIRECT can be found here.
Services we provide to non-University of Sydney libraries
Information on our lending conditions, prices and requesting is available within the Australian Interlibrary Resource Sharing Directory, where a complete list of our library locations can be found by searching under "University of Sydney Library", or under our NUC symbol: NU.
For further information, you may also contact us at Fisher Library Document Delivery.