Problems opening PDFs

If you get an error message from Adobe Acrobat saying
The file is damaged and could not be opened, or Expected a dict. object, or your browser hangs and the PDF does not open:

This can almost always be fixed by temporarily swapping your browser/Acrobat settings between having Adobe Acrobat open PDFs in your browser (default) or in a new window. If you have this setting Enabled, swap to Disable, and vice versa.

  1. For Acrobat X1 follow the relevant instructions for you browser in Acrobat Help.
  2. Close all your browser windows down and re-open before trying your PDF link again.
  3. You may need to reverse this settings for other PDFs.

For older Acrobat versions:

In Adobe Acrobat disable the fast view, and Display PDF in browser options.

  1. Close your browser.
  2. Open Adobe Reader.
  3. Go to the Edit menu and select Preferences
  4. In the left column select Internet
  5. Uncheck Allow fast web view
  6. Uncheck Display PDF in browser
  7. Click OK, and try again

The PDFs will display in a separate window rather than in your browser window.