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TVNews error messages

Problem logging in:

If you receive an error message when logging in at the University of Sydney Authentication required login screen:

  • Delete your browser cookies and temporary internet files.
    • (For Internet Explorer 7: Tools > Internet Options > Browsing History)

Problem opening TVNews:

When the database opens, you may see this error message:

Subscriptions error message
  • Click Logout
  • Delete your browser cookies and temporary internet files.
    • (For Internet Explorer 7: Tools > Internet Options > Browsing History)
  • Click Logout whenever you finish using TVNews or any other Informit database, to avoid this error message,